Remove Shipping and Billing Address in WooCommerce Checkout

Remove Shipping and Billing Address in WooCommerce Checkout | By default, WooCommerce displays billing and shipping fields on the checkout page. These fields allow customers to enter their billing address, shipping address, phone number, and other personal information before completing an order.

However, not every WooCommerce store requires this information. If you sell digital products, online courses, memberships, software licenses, or other virtual items, asking customers for shipping details creates unnecessary friction during checkout.

A simpler checkout process can provide a better user experience and may even help improve your conversion rate by reducing the number of fields customers need to complete.

Unfortunately, WooCommerce does not include a built-in option to completely remove all billing and shipping fields from the checkout page. To achieve this, you'll need to add a small PHP snippet to your website.

In this guide, you'll learn how to remove the shipping and billing address fields in WooCommerce safely and how to remove individual checkout fields if you only want to hide specific information.

How to Remove Shipping and Billing Address in WooCommerce Checkout

Why Remove Shipping and Billing Fields?

Removing unnecessary checkout fields offers several benefits, especially for stores that sell non-physical products.

Some common use cases include:

• Selling digital downloads
• Online courses
• Membership websites
• Software or license keys
• Consulting services
• Ebook stores
• Appointment bookings
• Donation websites

By displaying only the information you actually need, customers can complete their purchases more quickly, resulting in a smoother checkout experience.

How to Remove Shipping and Billing Address in WooCommerce Checkout

Follow these simple steps to remove the checkout fields.

Step 1: Copy the PHP Code

Copy the PHP code provided below.

Step 2: Add the Code to Your Website

Paste the code into your child theme's functions.php file.

Using a child theme is strongly recommended because your customizations won't be overwritten when your main theme is updated.

Alternatively, you can use a plugin such as Code Snippets to add the code without editing your theme files directly.

After saving the changes, refresh your checkout page. The billing and shipping address fields should now be removed from the WooCommerce checkout.

How to Remove Only Specific Checkout Fields

You may not want to remove every field. In many cases, you only need to hide one or two fields, such as the Order Notes field.

This can be done by keeping only the unset() statement for the field you want to remove and deleting the others from the code snippet.

For example, if you only want to remove the Order Notes (Order Comment) field, keep only the corresponding unset() line in your PHP code.

(Insert your order comment code snippet here.)

You can use the same approach for any other checkout field, including:

• First Name
• Last Name
• Company Name
• Address Line 1
• Address Line 2
• City
• State
• Postcode
• Phone Number
• Email Address (not recommended)
• Order Notes

Simply keep the unset() line for the field you want to remove and delete the rest before saving the file.

Things to Consider Before Removing Billing Fields

Before removing billing information, make sure your payment gateway does not require these fields.

Some payment providers use billing details for fraud prevention, payment verification, or tax calculations. Removing required fields without testing your checkout may cause payment failures or unexpected errors.

After making any checkout customization, always place a test order to ensure that your payment gateway works correctly.

If your store sells both physical and digital products, you may want to remove shipping fields only for virtual products instead of removing them entirely.

Troubleshooting

If the checkout fields are still visible after adding the code, check the following:

• Make sure the code has been added to the correct functions.php file.
• Verify that there are no PHP syntax errors.
• Clear your website and browser cache.
• Temporarily disable checkout customization plugins to check for conflicts.
• Switch to a default WooCommerce theme to determine whether your theme is overriding the checkout template.

Conclusion

Removing unnecessary billing and shipping fields is an effective way to simplify the WooCommerce checkout process, especially for stores that sell digital products or services.

In this tutorial, you've learned how to remove all billing and shipping address fields from the WooCommerce checkout page, as well as how to remove individual fields such as Order Notes, First Name, Last Name, and others.

Remember to test your checkout thoroughly after making any changes to ensure everything functions correctly with your payment gateway and WooCommerce setup. A cleaner checkout experience can make purchasing faster and easier for your customers, helping you create a more user-friendly online store.

Frequently Asked Questions (FAQs)

References

1. Can't Remove Billing Address at Checkout - wordpress.org/support
2. Removing the address field from WooCommerce checkout - funnelkit.com