Today I tried to install jetpack plugin on my blog, then I received the message like this. Destination folder already exists.

destination folder already exists


If you can see here, I received the message from WordPress system that I have failed to install plugin because destination folder already exists.


Already exists?!

Before this I have installed this plugin but I already delete it completely.

Usually, after we delete it, all folders deleted plugin also will be deleted. But it don’t.

Just rilex if this matter happen to you.

There are two strong reason why this matter happen.

  1. A previous attempt to delete the plugin or theme didn’t succeed, and it left the plugin/theme folder behind.
  2. A previous installation attempt was interrupted and left an empty destination folder.


Sometime you will got the message like this;

Destination folder already exists. /home/user/
Plugin install failed.


Here I will show you a step by step how you can configure out for this problem.

Step 1 Login your cPanel using FTP client whether Filezilla or WinSCP. If you are unfamiliar with FTP, you should learn how to use FTP client. It is very useful if you want to become a successful blogger.

destination folder already exists

Step 2 Then, go to the path folder plugin in your WordPress directory. For example, my path folder for the plugin is /public_html/ and find your plugin folder.

destination folder already exists

In this example, I want to delete folder “jetpack” because this plugin give me a problem. Just delete it by right click on the folder and it will show you the delete option.

Step 3 Double check it before deletes because if you make a wrong it will crash all of your websites. Make sure your selected folder is right.

If you confirm it, just click “Ok”.

Step 4 After finish you delete the folder, go back to the plugin directory and reinstall it.

Step 5 If success, the button “Install now” will turn of “Activate”.

It mean your problem resolved

That all.

So, how about my simple tutorial?

Do you like it?

 98 total views,  2 views today

If you like this article, then please FOLLOW to our Google+ and Facebook. Do not forget to check our services page for empowering your WordPress. If you find this post outdated or error, please contact us to fix it.